Here are the reviews of his "work" on projectwedding.com:
1 out of 5.0
I would caution any couple planning to use Steven Frischling as a photographer. He has proven to be evasive and unresponsive, delivering no photos following the short online gallery. Steven is a great photographer, but a year from our wedding we are still waiting for the rest of the images from someone who will not return phone calls.
1 out of 5.0
BRIDES & GROOMS - IF YOU PLAN ON USING STEVEN E FRISCHLING (FISHFOTO WORLDWIDE) FOR YOUR WEDDING - THINK AGAIN. IT'S BETTER TO TAKE THE PHOTOS WITH A DISPOSABLE. YOU WILL GET YOUR WORK FASTER AND QUICKER.
I am Shaunelle's husband. I am responding to Steven's reply to my wife. While his eye for photography is wonderful. His business skills and timeliness suck. He says he provided us with images - yes he did that - AFTER WE CONTACTED HIM AFTER HIS 90 DAYS WERE UP. While he stated that he was ill and this may or may not have been true. Mr. Frischling breached his contract after our engagement photos were taken in March when his contract called for us to have prints, 2 8x10"s, and a 16x20 that as of June 1, 2009, WE STILL DO NOT HAVE. Yes, he did provide us with raw footage of our wedding - in January 2009 after we placed a negative review on yelp.com that he could not have removed. His wife then began emailing us stating that if I removed my comments she would have the album to me in 14 days of which I replied no. She even threatened file BANRUPTCY. (Please note that the only other time that we heard from her was in June 2008 telling us that our final payment was late which they tried to charge a late fee of $900 but was later dropped to $500.00.) We still have no album. Check yelp.com, he even stiffed his own friend. Will we keep posting negative comments on various sites --- YES I WILL. My goal in this is to let Mr. Frischling know that you can't state that you will provide services, get paid in full, and then not produce what you have agreed to produce. People still come to us and talk about our wedding. Little do they know the HELL that we have had to go through this past year dealing with Mr. Frischling. P.S. I do have all emails concerning anything that is of question regarding this post.
1 out of 5.0
DO NOT USE STEVEN.
We were woo'd by all the pictures of weddings Steven has done. We were woo'd by all the the photojournalism. But, had we known that we would never receive all the pictures (fully downloadable, not just viewable) and that Steven would stop responding to us altogether, we would rather have had ‘uncle Eddie’ take pictures with an old 110 camera.
He promised us verbally on our wedding day that we would have all our pictures within 2 weeks. This is considered a verbal contract. He sent us 10 pictures the day after our wedding, but when the two weeks came and went, and we had only received those 10 pictures, he made excuses. Over a month later, Steven began to claim he could not edit our pictures due to illness, specifically, cancer. At this point, he was already in breach of a portion of the original contract, to have a "50 image online gallery in 48 hours".
Now, I am not one to disbelieve someone claiming cancer, having seen first hand the suffering it causes, but he was still shooting engagement sessions and weddings in the same frequency as before the cancer! Still, I offered to take the pictures completely unedited, and skip any printing or the complimentary album Suzanna (his wife) offered (free, because of the delays). This would have meant a maximum 1/2 hour burning the pictures to disc and dropping in the mail. Steven could not be bothered to respond to these suggestions/accommodations either (even though he was still working, and maintaining a blog with near daily entries, that certainly took more time and energy than burning a disc).
He then invoked the contract, sort of. He said he would get us our pictures in 90 days (the contract actually reads “approximately 12 weeks”).
90 days after our wedding we had no more pictures than the 10. The contract breached again, and effectively voided by Steven, we emailed one last time stating that we would soon be reversing the credit card charge payments we had made to him. Steven didn't respond. I cried when I called my credit card companies to dispute the charges, knowing I would only ever have 10 pictures of my wedding.
Steven did start responding after we reversed the charges, but to date, we still do not have more than the 10 printable pictures of our wedding.
There are talented professionals out there. In my opinion, Steven is not one of them.